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Asked by doey
at 2024-07-08 05:23:40
ModifyPoint:500 Replies:13 POST_ID:828939USER_ID:11837
Topic:
Apache Web Server;Web Servers;WordPress
Hi there
I have a very simple website put in place for a client. It is a Wordpress site with only six pages. There are no secure sections and no store. It is as simple as you get.
However the client has tried to log on from a number of PCs in the office and home and it always looks for the https version of the the page. There is no secure sections of the site so therefore they will always get a security/certificate error.
I am being told that the link they are clicking is the http://xyz.com link that I sent. But I don't think that this is really the case.
So rather then me go in to their office and home to look at the local issue.... Is there a way to re-direct all https traffic to a http version of the url? Maybe through the htaccess file or some simple PHP or Wordpress way?
regards
I have a very simple website put in place for a client. It is a Wordpress site with only six pages. There are no secure sections and no store. It is as simple as you get.
However the client has tried to log on from a number of PCs in the office and home and it always looks for the https version of the the page. There is no secure sections of the site so therefore they will always get a security/certificate error.
I am being told that the link they are clicking is the http://xyz.com link that I sent. But I don't think that this is really the case.
So rather then me go in to their office and home to look at the local issue.... Is there a way to re-direct all https traffic to a http version of the url? Maybe through the htaccess file or some simple PHP or Wordpress way?
regards
Author: doey replied at 2024-07-16 01:53:29
Sorry folks. As soon as the client received the invoice for the work to date, I have been unable to contact them. I hope to be be able to update this ASAP.
Expert: Kimputer replied at 2024-07-10 03:46:55
The code you added to your .htaccess should work, only if you enabled mod_rewrite in your apache config. Was it already enabled?
Author: doey replied at 2024-07-09 13:35:54
Hi All
I have had difficulty in trying to contact them. So I went ahead with the above code for the htaccess file and it made no difference. I entered the https url and I still got the cert error. So I put it back.
I am going to be driving by the office at some stage tomorrow and I will try and gain access to see what the loacl setup is with regards to the browsers.
I have had difficulty in trying to contact them. So I went ahead with the above code for the htaccess file and it made no difference. I entered the https url and I still got the cert error. So I put it back.
I am going to be driving by the office at some stage tomorrow and I will try and gain access to see what the loacl setup is with regards to the browsers.
Expert: Jason C. Levine replied at 2024-07-09 08:57:53
They may have "https everywhere" installed as a plugin...
That would affect everyone...not just one user.
Expert: Michael Munger replied at 2024-07-09 04:01:35
They may have "https everywhere" installed as a plugin...
Expert: rindi replied at 2024-07-08 08:37:58
You could probably use teamviewer to check out his PC's, and repair them, without having to actually visit him.
http://teamviewer.com
http://teamviewer.com
Expert: Jason C. Levine replied at 2024-07-08 08:19:49
doey,
While I understand and sympathize with your situation I would also urge you to not "fix" the site in response to an issue that is clearly on the user side and only for a single user at that.
If at possible, I would either fix the user or add https to the site. I think you already know this based on the tone of your posts but taking to easy way out now could result in problems for the client later on, especially if they switch to a different developer and this "fix" isn't documented anywhere.
While I understand and sympathize with your situation I would also urge you to not "fix" the site in response to an issue that is clearly on the user side and only for a single user at that.
If at possible, I would either fix the user or add https to the site. I think you already know this based on the tone of your posts but taking to easy way out now could result in problems for the client later on, especially if they switch to a different developer and this "fix" isn't documented anywhere.
Author: doey replied at 2024-07-08 06:25:37
Hi There
I had to explain to them what a browser was. They then understood that they had both IE and FireFox. I was being told that they have tried from both. But I can't be sure without going to their office again, and I do not want to do that.
I am on the road at the moment. As soon as I get back to the office I will try those htaccess settings.
I had to explain to them what a browser was. They then understood that they had both IE and FireFox. I was being told that they have tried from both. But I can't be sure without going to their office again, and I do not want to do that.
I am on the road at the moment. As soon as I get back to the office I will try those htaccess settings.
Expert: rindi replied at 2024-07-08 06:16:39
Have you told them to use a real browser, and not IE? Chances are it will work when using firefox...
Expert: Kimputer replied at 2024-07-08 06:04:10
Then if you have access to the .htaccess, use the solution in the first post.
Author: doey replied at 2024-07-08 06:02:34
Hi There
I'm sorry, I should have stated this earlier. I have tested it on 8 different devices (including mobile devices) and three different OSs (OSX, W7, Ubuntu). And (I'm not trying to show off here) I tested it from three different countries too.
I also sent the exact same link to two different people and they also opened it up without any issues.
So I honestly think it is something that they are doing. I have seen the setup in their office before and their PCs and network are basically held together with chewing and elastic bands. This is the reason why I want to redirect from the server as There is not enough time in the week to troubleshoot their local setup.
regards
I'm sorry, I should have stated this earlier. I have tested it on 8 different devices (including mobile devices) and three different OSs (OSX, W7, Ubuntu). And (I'm not trying to show off here) I tested it from three different countries too.
I also sent the exact same link to two different people and they also opened it up without any issues.
So I honestly think it is something that they are doing. I have seen the setup in their office before and their PCs and network are basically held together with chewing and elastic bands. This is the reason why I want to redirect from the server as There is not enough time in the week to troubleshoot their local setup.
regards
Expert: Kimputer replied at 2024-07-08 05:35:53
Since they tested it on 2 locations (office + home), it sounds they tested it pretty well. I suggest you also test it at two different locations first, as I suspect you might get the same results. If that's true, it's your web server doing this, and we have to trace down where it's doing this.
If it's not true (you don't have the same results), then they either used the wrong link (pretty unlikely where the extra "s" was snuck in during their testing), or they use some type of software or hardware appliance (router/firewall) which does it for them (out of their control). We still have to know which though, as both requires different solutions.
If it's not true (you don't have the same results), then they either used the wrong link (pretty unlikely where the extra "s" was snuck in during their testing), or they use some type of software or hardware appliance (router/firewall) which does it for them (out of their control). We still have to know which though, as both requires different solutions.
Expert: duncanb7 replied at 2024-07-08 05:35:15
RewriteEngine OnRewriteCond %{HTTPS} onRewriteRule (.*) http://%{HTTP_HOST}%{REQUEST_URI} [R=301,L] 1:2:3:
Put this in .htaccess file
Hope understand your question completely.If not, please point it out
Duncan
