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Asked by philsimmons
at 2024-08-01 19:09:31
Point:500 Replies:3 POST_ID:828658USER_ID:10
Topic:
Home Security;Internet Protocols;Miscellaneous Security
I have a Windows 7 computer running Norton Utilities 16. I have a couple of accounts that require the institution to recognize my computer. After entering my password and other security information I am able to access the accounts. However, the next time I go into the site (generally several days later) the institution no longer recognizes my computer and I have to go through the entire login process again. I'm guessing that it has something to do with cookies that the institution places on my computer which are cleared out during the Norton cleanup process.
Is there any way to tell Norton to ignore certain cookies and only clean out others? Or should I just disable the cookie cleaning in Norton? Or is the problem caused by something else?
Please help.
Thanks,
Phil
Is there any way to tell Norton to ignore certain cookies and only clean out others? Or should I just disable the cookie cleaning in Norton? Or is the problem caused by something else?
Please help.
Thanks,
Phil
Expert: John Hurst replied at 2024-08-02 04:09:19
@philsimmons - Thanks and I was happy to help.
... Thinkpads_User
... Thinkpads_User
Accepted Solution
Expert: John Hurst replied at 2024-08-01 19:40:02
300 points EXCELLENT
Also, if you can, under Exceptions, make an exception for Tracking Cookies. That should help. I am using Symantec Endpoint Protection and I need that exception myself for E-E. I think the exception handling for Norton is similar. Tracking Cookies is an entry in the Threat List.
... Thinkpads_User
... Thinkpads_User
Assisted Solution
Expert: duncanb7 replied at 2024-08-01 19:19:33
200 points EXCELLENT
Try to do both disable cookie clearning on Norton and
in the usual browser you use daily, for example, your FF, IE or chrome
that should solve the issue
in the usual browser you use daily, for example, your FF, IE or chrome
that should solve the issue
