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Asked by ocaccy
at 2024-07-31 19:15:32
ModifyPoint:500 Replies:6 POST_ID:828647USER_ID:11518
Topic:
Miscellaneous Web Development;Miscellaneous Networking;Windows Networking
Hello there!
I have 2 Windows machines connected by TeamViewer 8 using the Internet.
In Desktop machine, I connected with lan cable. In Notebook use WI-FI EM emobile.
On 2013 July 29, not able to connect.
In the TeamViewer 8 log file appears the information below.
I have 2 Windows machines connected by TeamViewer 8 using the Internet.
In Desktop machine, I connected with lan cable. In Notebook use WI-FI EM emobile.
On 2013 July 29, not able to connect.
In the TeamViewer 8 log file appears the information below.
2013/07/29 06:56:16.994 2568 3772 S0 CConnectionThread::PingRouter(): Router Ping started2013/07/29 06:56:19.241 2568 3772 S0 CT4 CConnectionThread::CmdPingRouter(): Router Pong Received with following Hops: XXXXXXXXX YYYYYYYYY2013/07/29 07:24:52.809 2568 3652 S0 NetWatchdog: Internet is now disconnected2013/07/29 07:25:21.778 2568 3772 S0! S3 NC.WriteData.Failed42013/07/29 07:25:21.778 2568 3772 S0!! S3 NC.SendData: writeData failed with RetCode 42013/07/29 07:25:21.778 2568 3772 S0! CConnectionThread::ReconnectInternal: Trying Reconnect2013/07/29 07:25:21.778 2568 3772 S0!! CloseSocketSafely(): recv failed with error code: 10054, Errorcode=100542013/07/29 07:25:22.355 2568 3772 S0 CT4 CT.Send.CMD_RECONNECT_TO_SESSION From=XXXXXXXXX To=YYYYYYYYY L=82013/07/29 07:25:25.507 2568 3652 S0 NetWatchdog: Internet is now connected2013/07/29 18:16:31.979 2568 3524 S0 CSendCommandToMaster::SendBCommandToMaster: CC=3 CT=382013/07/29 18:16:31.979 2568 3524 S0 S3 NC.ncSocket::NotifySocketTcp(): Not waking up connection thread, because m_NoWakeUp2013/07/29 18:16:41.994 3636 3760 G1 Timeout for master message. 1:2:3:4:5:6:7:8:9:10:11:12:
What is the meaning of these messages?
What is the place to look for more information about what happened?
Management Tools, Event Viewer? Another place?
Tanks in advance, ocaccy
Author: ocaccy replied at 2024-08-09 01:37:42
Thank you, the problem has in WI-FI device.
ocaccy.
ocaccy.
Assisted Solution
Expert: duncanb7 replied at 2024-08-02 04:16:04
166 points EXCELLENT
That is not your notebook IP
Please do ipconfig/all command on the notebook
and output the result for us review
if possible aslo output for desktop with ipconfig/all
Please do ipconfig/all command on the notebook
and output the result for us review
if possible aslo output for desktop with ipconfig/all
Author: ocaccy replied at 2024-08-02 04:05:10
OK,
ping 221.005.11.120>test.txt
221.005.11.120: 32 bytes of data, it has not been ping
221.005.11.120 Response from: bytes = 32 time <1ms TTL = 128
221.005.11.120 Response from: bytes = 32 time <1ms TTL = 128
221.005.11.120 Response from: bytes = 32 time <1ms TTL = 128
221.005.11.120 Response from: bytes = 32 time <1ms TTL = 128
221.005.11.120 Ping statistics:
number of packets sent = 4, received = 4, lost = 0 (0% loss)
Approximate round trip time (in milliseconds):
Minimum = 0ms, Maximum = 0ms, Average = 0ms
tracert 221.005.11.120>test2.txt
Mon01 [221.005.11.120]
Number of hops through it traces the route to is up to 30:
1 <1 ms <1 ms <1 ms Mon01 [221.005.11.120]
Has complete the trace.
ping 221.005.11.120>test.txt
221.005.11.120: 32 bytes of data, it has not been ping
221.005.11.120 Response from: bytes = 32 time <1ms TTL = 128
221.005.11.120 Response from: bytes = 32 time <1ms TTL = 128
221.005.11.120 Response from: bytes = 32 time <1ms TTL = 128
221.005.11.120 Response from: bytes = 32 time <1ms TTL = 128
221.005.11.120 Ping statistics:
number of packets sent = 4, received = 4, lost = 0 (0% loss)
Approximate round trip time (in milliseconds):
Minimum = 0ms, Maximum = 0ms, Average = 0ms
tracert 221.005.11.120>test2.txt
Mon01 [221.005.11.120]
Number of hops through it traces the route to is up to 30:
1 <1 ms <1 ms <1 ms Mon01 [221.005.11.120]
Has complete the trace.
Assisted Solution
Expert: duncanb7 replied at 2024-08-02 00:14:16
167 points EXCELLENT
the error might cause the disconnection between desktop and notebook
that is why I ask you to do command
ping notebook's IP>junk.txt
tracert netbooks's IP>>junk.txt
and send us the junk.txt for review and check whether it is internal connection node issue
that is why I ask you to do command
ping notebook's IP>junk.txt
tracert netbooks's IP>>junk.txt
and send us the junk.txt for review and check whether it is internal connection node issue
Author: ocaccy replied at 2024-08-02 00:06:24
Thank you.
Now we got the communication with the internet and Desk with Note.
I would interpret the messages in the log file above, to know what happened to break the connection on the 29th of July.
Now we got the communication with the internet and Desk with Note.
I would interpret the messages in the log file above, to know what happened to break the connection on the 29th of July.
Accepted Solution
Expert: duncanb7 replied at 2024-08-01 23:13:52
167 points EXCELLENT
Could you check whether both deskep and notebook can go exteranl web
such as www.yahoo.com to make sure external connection that is okay ?
if okay, check the connection to notebook
by ping comand
ping notebook's IP
tracert netbooks's IP
to see any wrong
such as www.yahoo.com to make sure external connection that is okay ?
if okay, check the connection to notebook
by ping comand
ping notebook's IP
tracert netbooks's IP
to see any wrong
